Here to help
Considering a move to a retirement community can feel daunting, and moving in later life creates additional pressures in practical and emotional terms. Add to this, the fear of being sold too, it's no wonder that some people are worried to even picking up the phone.
At Untold Living, we do not try to sell, we try to guide. We understand and empathise with what you and your loved ones are going through, and you will find our advisors to be good listeners and curious. In order to serve you well, we need to know your circumstances.
Our aim is always to guide prospective residents towards the right outcome for them. Integrated Retirement Communities are not to everyone’s taste, but sometimes they are a great alternative to struggling in, what has become, an unsuitable family home.
Our promise to you
- There will be no high-pressure sales techniques.
- You have control of the process - it’s your agenda, at your speed and your decision as to how you engage.
- We are going to be curious about you so that we can serve you better.
- If we don’t think our community is right for you, we will tell you and signpost you to alternatives.
- We sometimes come to you. Whilst you are welcome to come in and see us please don’t be surprised if we ask to come to see you in your home.
- We will always listen more than we talk.
Hold us to these promises.