Here to help

Considering a move to a retirement community can feel daunting, & moving in later life creates additional pressures in practical and emotional terms. Add to this, the fear of being sold too, it's no wonder that some people are worried about even picking up the phone.

At Untold we do not try to sell, we try to guide. We understand and empathise with what you and your loved ones are going through, and you will find our advisors to be good listeners and curious. In order to serve you well, we need to know your circumstances.

Our aim is always to guide prospective residents towards the right outcome for them. Integrated Retirement Communities are not to everyone’s tastes, but sometimes they are a great alternative to struggling in, what is now, an unsuitable family home.

Our promise to you

There will be no high-pressure sales techniques
You have control of the process. It’s your agenda at your speed and your decision as to how you engage.
We are going to be curious about you so we can serve you better
If we don’t think our community is right for you we will tell you and signpost you to alternatives.
We sometimes come to you. Whilst you are welcome to come in and see us please don’t be surprised if we ask to come to see you in your home.
We will always listen more than we talk

Hold us to these promises.